Privacy Policy

At Vape Vault, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information to process your orders and improve your experience:

  • Personal Data which includes: name, date of birth, email address, billing & shipping address, phone number and payment details

  • Device Information which includes: IP address, browser type, operating system and pages viewed

Our website uses cookies to:

  • Remember your preferences

  • Improve browsing experience

  • Track site performance and marketing analytics

You can disable cookies in your browser settings, but some features may not function properly.

2. How do we collect your information

  • Vape Vault collects your data when you make a purchase, create an account, subscribe to services like marketing and when you give us your feedback.

3. Why do we need your data

  • To process and deliver your order

  • Communicate order updates and support

  • Send marketing or promotional messages (if you have subscribed)

  • Improve website performance and customer experience

  • Prevent fraudulent activity and maintain site security

4. Sharing of information

We do not sell, rent or trade your data with anyone. However, we may need to share necessary details with our courier partners for delivering your order.

5. Marketing & Communications

If you subscribe to our newsletter, we may send promotional emails about new arrivals, offers, and updates if any.

You can unsubscribe anytime using the link in any email or by contacting us directly.

6. Your Rights

You have the right to:

  • Request access to the data we hold about you

  • Ask for corrections or deletion of your personal information

  • Withdraw consent for marketing communications

To avail any of these rights, you may contact us on support.vapevault@gmail.com

We try to respond as early as possible. If you have an urgent query, contact us on any of our numbers provided below:

+92 301 7284222
+92 326 8339026